In an interview, nonverbal communication is vital and is just as important as verbal communication. Put basically, nonverbal communication consists of a person’s facial expressions, tone and volume of your voice, and body actions such as hand position and postuer.
According to the 1967 Mehrabian and Ferris study, body language is 55%, tone of voice is 38%and actual words is 7% of all communication. There can be said to be two types of non-verbal communication. Firstly, Negative non-verbal communication. This can be seen in holding your hands, twirling your hair, tapping your feet. These show signs of poor confidence right at the start of the interview. Secondly, Positive Non-verbal communication. This is going to be discussed throughout the article.
It is common practice for employers to whittle down the pool of candidates by relying on nonverbal communication to help. This is why it is essential to get this skill perfected.
Here are some helpful tips on how to communicate positively through non-verbal actions.
Shake the employers' hand
- A firm but fair will put you off to a good start. It gives the impression of respect and let the interviewer know that you are engaged with them. A handshake further shows that you are confident in walking up to new people and greeting them in a professional manor.
ADVICE - If you are holding something cold put it in the left hand as you don't want your first handshake to be wet or cold.
- Try to pronounce your words articulately. This will emit the impression that you are confident in what you are talking about. Furhtermore, will make you sound professional.
ADVICE - Take your time don't rush your words as you may start to fumble them or forget what you wanted to say.
- Stand tall and walk slowly don't rush into the room. This will let the employer know that you are confident in yourself to take your time and not want to rush the process.
- Manors cost nothing, you will leave a bad stain against your name if you are rude. People remember rude more than they remember politeness.
- Introduce yourself. Ask for names and if you are bad with names make a discreet note of them. This will leave a lasting impression
- Once the process is over send a thank you email or letter. This will keep your name in the loop and look professional.
- Maintain steady eye contact with the employer as this will show that you are engaged.
Listen, don't interupt
- Listen to all the employer has to say. Let them finish the question before you jump in with a response.
-Rspond with a thought throw answer. Dont blurt out anything that comes to mind.
Answer the question!
- Dont give them an answer to a completely different question as they are not interested in that. Only say it if it is relevant to the situation.
Be Confident not Cocky
- People who present themselves as confident will be perceived as such by others.
- Present yourself as knowledgeable but do not be arrogant in this. Employers like someone who knows what they are talking about. Being shy makes you look anxious and further look like you don't really know what you are doing
Make your selling points clear
- If a tree falls in the forest and no one is there to hear it, did it make a sound? Don't bury your attributes in long-winded stories. Instead, tell the employer what your selling point is first, then give the example.
- A smile will rub off on others. If they ask you what you didn't like about previous jobs. Do not go on about who you didn't like or what you didn't like doing.
- Instead, flip this into a positive.
Say "i found parts that i liked in all aspects of the job. Some i may have found more challenging then others however, i still completed these tasks to the best of my ability.
- Close on a positive note. If a salesman came to you and demonstrated his product, then thanked you for your time and left, what did he not do? He didn't ask you to buy it!
-Tell the employer how keen you are and how you appreciate them taking the time to consider you as a potential employer.
In conclusion, non-verbal communication is vital in helping you to secure a job. It boosts the employers' sense of confidence in you and allows for them to get a feel for how you will act within their company. With the addition of practice from mock interviews, and preparation due to the background research, you should now be building the tools to enter the interviewing process with high expectations of yourself. In addition to leaving a long lasting impression of yourself.
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